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Current Announcements

Posted on: January 23, 2018

Do you think you have a water leak?


Below are some easy steps to determine if you may have a water leak! 

  • Turn off all water inside and outside of the house, including showers, sinks, the washing machine, and any appliance that uses water.
  • Take the lid off the meter box.  Be careful, as lids can be heavy, and sometimes bugs and small animals hide inside meter boxes.
  • Watch the meter.
  • Your meter has a triangular black or red flow indicator on it.  If it is spinning, you have a leak.
  • If the indicator is not moving, note the position and wait ten minutes.  Check the meter again, if it has moved, you have a slow leak.
  • Locate the main shut-off valve in your house.  It is usually located near the hot water heater in the basement, garage or crawl space.
  • Turn off the valve.
  • Turn on a faucet inside the house to test.
  • If water still flows from the faucet after several seconds, the shut off valve is not working.  There is no way to tell if the leak is indoors or outdoors.
  • If no water flows through the faucet, the shut off valve is working.  Return to the meter.
  • Check if the meter's flow indicator is moving.
  • If the leak indicator or dial hand is still moving, water is flowing between the meter and the shut-off valve.  That means you have an underground leak.
  • If it is not moving, then you have an indoor leak.

The most common type of water loss is through a toilet malfunction. To test your toilets, place water base food coloring or dark liquid in the backside of the toilet tank. Wait approximately 45 - 60 minutes and check the toilet bowl.  If the water in the bowl has started to change colors, then you have what is known as the silent leak in your toilet.

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